In case you have received your order and you want to change a product, you have the option to make a change within 15 days if and when it is not used. The process requires you to contact us, or through the relevant form that can be found in the field "Contact us", either by email, or by phone in order to inform us about the product you wish to receive.
It should be noted that the new product should be of equal or greater value than the product you are changing. Then you undertake to send us the product you wish to change. Shipping costs are borne by the customer.
In case you receive a gift from our online store and you wish to make a change, it is possible to do it within 20 days from the date of purchase. In this case you contact us either through the relevant form that can be found in the field "Contact us", or via e-mail, or by phone, let us know about the product you wish to change and after informing you about its cost, you can choose another product of equal or higher value. In the case of gifts, refunds are not accepted.