Refund policy

To start a return, you can contact us at info@irenehussein.com. or  call us to +302114053201 . Please note that returns will need to be sent to the following address: 42 Voukourestiou ,Athens ,Greece 10673 

Exchanges/ Returns

You can return any item within 30 days of receiving your original order. For us to accept the return, the product must be in its original condition (not worn), accompanied by the original invoice, receipt of purchase or the gift receipt and in its original packaging. 

– Exchange (you eventually changed your mind)

In this case, after we receive back the product you bought in the first place in its original condition, you will be getting a discount coupon to use in your next order equal to the price of the item you returned. 

– Wrong product

In this case, after we get back the product you mistakenly received in its original condition, we’ll send out the right one within 3 business days from the delivery

– Defective product

If you discover there is a flaw in your IRENE HUSSEIN piece of jewelry within 30 days from delivery, we will replace or repair it with no extra charge .

*Note that none of the delivery charges apply if you come down in our store (42, Voukourestiou St., 10673, Athens) and return your order yourself!

-Gift Card IRENE HUSSEIN

All products purchased with a gift card are subject to the terms and conditions like the rest of IRENE HUSSEIN products.

In case the purchase price of a product exceeds the available balance of the gift card, the difference can be paid by any method of payment accepted in our online store.

The current gift card balance is non-refundable or exchangeable for cash.
In case of return of products purchased with the gift card, the return of their value will be made by crediting their value to a credit voucher which is governed by the following terms and conditions of use.

The current balance of the credit voucher is not returned or exchanged for cash. In case of loss, theft or destruction, credit vouchers are not replaceable.